Report on results of the study conducted during the Slovenian Presidency of the CEU.

Objective: Getting insight into the effects of CAF implementation on Human Resource practices of public sector organizations.

The presentation showcases the results of lessons learned form 11 case studies.

The OECD Diagnostic Scan of Bulgaria assesses the country’s regulatory management capacity by taking stock of regulatory policies, institutions and tools, describing trends and recent developments, and identifying gaps in relation to good practices.

This analysis, for the first time in modern history, examines if the regulatory policy in Bulgaria has contributed to the economic growth and whether the regulatory management system has improved after the launch of the regulatory reform in 2016. It also presents recommendations for the introduction at the national level of the most efficient approaches and practices from the European Union and the world.

Over the years, the CAF has evolved and grown to become the well-known quality model for the public sector that it is today.

This document will serve as a response to the emerging challenges and as a guideline to make the model stronger and more sustainable.

The new CAF2020 is the fifth version of the model. The core of the model is based on a proven CAF model that was launched in 2000. The CAF is the first European quality management tool specifically tailored for and developed by the public sector itself. It is a general, simple, accessible and easy-to-use model for all public sector organisations. It deals with all aspects of organisational excellence and drives for continuous improvement.

Изследването е издадено от ЕИПА, Маастрихт, Кралство Нидерландия с подкрепата на Община Билбао, Испания.